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Use Forgot password on the sign-in page if you still control the account email. If you use Google sign-in, return to the same Google account you used to register. Contact support if you no longer have access to the email address.
Keep your account safe
- Never share your password, PIN, or one-time verification code.
- Keep offers, photo requests, and order conversations on VivrePlay.
- Do not pay a seller outside the checkout for a Market order.
- Check the listing and seller details before paying.
Report suspicious activity
Use Feedback & reports to describe the account, listing, or message and include a link or screenshot. For a paid order, use the order page so the report stays attached to the transaction.
Change your profile details
Open Profile to update your account information and delivery address. Confirm your address before checkout because shipping options and fees depend on the saved destination.
Still need help?
Include the order number or card code so we can see the context.
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