Find the order
- Sign in with the account used at checkout.
- Open Market and choose My Market → Orders from the account menu.
- Select the order to see payment, seller, courier, and delivery updates.
When the package arrives
Check the card names, printings, quantities, and condition against the listing. Keep the package and shipping label while you inspect everything. Confirm receipt only after you have checked the order.
The tracking has not moved
Check the latest courier update on the order page. If the displayed delivery window has passed or the tracking status conflicts with what happened, contact the seller through the order and include the order number. You can also contact VivrePlay support if you cannot resolve it with the seller.
Still need help?
Include the order number or card code so we can see the context.
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